- Develop/ improvise a quality assurance policy and quality control guidelines in collaboration with the other Quality Heads and oversee periodic reviews of the same

- Communicate the Quality Policy through multiple channels ensuring awareness across levels

- Implement QA & QC processes on various records & documents to monitor incoming & in-process activities

- Develop & execute product improvement process for resolution of various quality issues and coordinate with other departments for development of new products as per APQP & PPAP standards

- Build a cross-functional Quality Improvement Cell for constant review of processes and develop solutions for improving efficiency and reduce waste

- Implement QA & QC processes with respect to system & controls, process audits improvement, vendor development, incoming material inspection, in-process & final Inspection etc.

- Monitor production & quality procedures and practices and enhance processes as per PPAP to improve suppliers communication and approval of production designs and processes before, during and after manufacturing for problem analysis / resolution, SPC studies, APQP on various records & documents to monitor incoming & in-process activities

- Dealing with customer quality concerns, complaint and warranty failures and making improvement by adopting 8D for adequacy before dispatching to customer

- Managing customer concerns through root cause analysis with clear action plan for execution and review action plan against standard checklist and ensuring timely closure of NCs

- Analyze warranty data and make customer wise clear action plan

- Develop quality scorecard with improving trends on overall quality index in line with the quality policy and through gap analysis and clear forward path

- Make regular customer visit acknowledge their concerns and track proper initiation and closing of concern before defined deadline and provide solution in line with customer requirement

- Develop and implement framework for identifying and evaluating suppliers in association with Strategic Sourcing and periodically audit processes at the suppliers facilities to ensure compliance

- Conduct existing supplier assessment audit for their upgrdation across all the locations and review their current capabilities and make existing supplier development plan

- Develop supplier evaluation policy and visit new suppliers to evaluate their capabilities for delivering quality product and provide vendor development support and ensuring that it gets implemented across the organization

Mandatory skills -

- Candidate should have experience in handling 2 wheeler clients.

- Working experience in Auto industry

Please note- Your profile will be kept confidential.

Hemlata Singh

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.