Key Roles and Responsibilities:

- Understand customer expectations and build roadmap/ solution to meet them

- Lead large Analytics (200+ resources) engagements for:

a) Surprise-free operational delivery

b) Deep client relationships/ account management

- Deliver/ lead high quality analysis/ solutions in Marketing Analytics, Operations & Collections, Retail brokerage & Wealth, Fraud Analytics and Digital to support

a) Profitable customer acquisition/ lifecycle interventions

- Provide thought leadership to build best-in-class Consumer analytics solutions

- Build/ enable a strong People culture with focus on

a) Employee engagement, retention and career paths

b) Improvement orientation to help meet/ exceed client expectations

- Partner with BD/ GRM/ GOL to drive growth

- Manage end-to-end P&L responsibilities including cost & productivity levers

Experience:

- In deploying Consumer Credit Analytics (Marketing/Contact Center, collections/ Retail brokerage & Wealth, Fraud Analytics, Digital marketing solutions) for clients in N America (or W Europe/ Australia) is essential

- Experience of managing significant teams (200+ Analytics resources) is key

- Exposed to P&L handling and driving growth (conceptualize, build and commercialize solutions) is important

- Post-graduate or higher degree (eg: MBA or Masters in Economics/ Statistics/ Operations Research/ Finance) is required

- Internal Contacts that this individual would be working with - Consumer Analytics leadership across Service Delivery and Practice; Sales/ BD/ GRM teams and larger FSA/ SDS leadership

- External Contacts that this individual would be working with - (primarily) CXO in client organizations.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.