Vodafone - Siebel Architect - CRM Solution Design

Vodafone hiring Siebel Architect for Pune location.

Role purpose:

Responsible for architecting Siebel CRM and surround applications integration and prepare a blue print for CRM transformation program

Job description:

- Architecture specialist in Siebel for overall CRM solution design including integration with other CRM surround systems viz., Billing, Online, Prepaid & Postpaid systems, PoS, DWH/ BI etc.

- Manage & review the consistency & completeness of the Siebel solution architecture & engage with business & technical project managers to review & sign-off CRM/ Siebel solution architecture, HLD and LLD documents defined by SI partner & ensure compliance to RFP & business needs

- Create and keep updating blueprint for Siebel CRM and strategy aligning to business roadmap, product & service rollout plans, regulatory and external environments during the transformation

- Lead on Technical direction and balancing of workarounds to ensure best fitment to package, particularly on the basis of universally accepted framework (e.g. eTOM, best practices for Siebel implementation)

- Manage Service Partners/Contract resources to oversee the development / scoping of relevant technical documentation, e.g. solution descriptions, technical descriptions etc. for quality

Qualifications:

- BE/ B. Tech

- M. Tech/ MS/ MBA (Post graduation preferred)

- Architecture certification like TOGAF preferred