Role : UAT & Rollouts - Products & Systems Location : Corporate Office - Mumbai Job Purpose : - Ensuring all business requirements for CRM and surround postpaid ecosystem of applications like CPOS etc. are accurately captured & appropriately defined in BRS with relevant NFRs & business justification; as well as front-face with all business community as part of stakeholder management. - To perform timely UAT and speedy defect fixing for timely Go To Market efficiency. Key Result Areas/Accountabilities : 1. Postpaid stack Demand Delivery : - Quick uptake of demands raised and speedy progress and deployment of the same once FRS is ready. - Timely tracking and escalation in case of delay Ensure clarity of business request. - To avoid pitfalls in solution design and gaps at delivery 2. Postpaid stack Testing - Demands : - Create appropriate test cases for UAT - Timely communication & readiness of circle UAT SPOCs or/and UAT Partner agency (Q Degrees) - Clear cut matrix definition of UAT complexity with scope of SPOC work to avoid bias/confusion - Responsible for end to end UAT for Retail 3. Postpaid stack Testing - Operations (Upgrade/ Infrastructure impact) : - Create appropriate test cases for UAT/ sanity, if & as recommended by IT Operations & Project team. - These activities are operational exercises not involving any functionality impact for business or customer experience; hence not mandated for business UAT/sanity scope. - Timely communication & readiness of circle UAT SPOCs or/and UAT Partner agency (Q Degrees) - Clear cut matrix definition of UAT complexity with scope of SPOC work to avoid bias/confusion 4. Postpaid stack Critical Care - Post roll-out assistance/ hand-holding : Post-Go-Live support to circle CS teams as well as IT Operations to smoothen the roll-out experience. 5. Postpaid Demand - UAT Tracker mgmt. : - Maintaining a comprehensive updated UAT checklist & tracker. - Publishing a weekly dashboard on the same for status update & flagging delays/ obstruction. - Supportive M.I.S. to be maintained for senior mgmt. presentations. - Periodic meeting with IT Demand team for update & review. Core Competencies, Knowledge, Experience : 1. Core competencies : Project management, Vendor management, Demand management, BRS-FRS drafting & comprehension 2. Knowledge : Servicing platform, Billing system, Process understanding & Telecom business insights. 3. Experience : - Telecom operations of at-least 5-7 years; Transformation project experience in telecom of at-least 5-7 years, managing teams for at-least 4-5 years. - Must have technical / professional qualifications - Technical / professional qualifications - PMP / MBA certification is an advantage.

Mumbai

Vodafone Idea - UAT & Rollouts Role - Products & Systems - Postpaid Division 

Vodafone Idea - UAT & Rollouts Role - Products & Systems - Postpaid Division  ,Job Description for Vodafone Idea - UAT & Rollouts Role - Products & Systems - Postpaid Division  in Vodafone Idea in  Mumbai for (5-7) years of experience. Apply Now!

Job Description for Vodafone Idea - UAT & Rollouts Role - Products & Systems - Postpaid Division  in Vodafone Idea in  Mumbai for (5-7) years of experience. Apply Now!