11/06 Shubhangi Parmar
HR at Vodafone Idea

Views:515 Applications:66 Rec. Actions:Recruiter Actions:3

Vodafone Idea - UAT & Rollouts Role - Products & Systems - Postpaid Division (5-7 yrs)

Mumbai Job Code: 708017

Role : UAT & Rollouts - Products & Systems

Location : Corporate Office - Mumbai

Job Purpose :


- Ensuring all business requirements for CRM and surround postpaid ecosystem of applications like CPOS etc. are accurately captured & appropriately defined in BRS with relevant NFRs & business justification; as well as front-face with all business community as part of stakeholder management.


- To perform timely UAT and speedy defect fixing for timely Go To Market efficiency.

Key Result Areas/Accountabilities :


1. Postpaid stack Demand Delivery :


- Quick uptake of demands raised and speedy progress and deployment of the same once FRS is ready.


- Timely tracking and escalation in case of delay Ensure clarity of business request.


- To avoid pitfalls in solution design and gaps at delivery

2. Postpaid stack Testing - Demands :

- Create appropriate test cases for UAT

- Timely communication & readiness of circle UAT SPOCs or/and UAT Partner agency (Q Degrees)

- Clear cut matrix definition of UAT complexity with scope of SPOC work to avoid bias/confusion

- Responsible for end to end UAT for Retail

3. Postpaid stack Testing - Operations (Upgrade/ Infrastructure impact) :

- Create appropriate test cases for UAT/ sanity, if & as recommended by IT Operations & Project team.


- These activities are operational exercises not involving any functionality impact for business or customer experience; hence not mandated for business UAT/sanity scope.

- Timely communication & readiness of circle UAT SPOCs or/and UAT Partner agency (Q Degrees)

- Clear cut matrix definition of UAT complexity with scope of SPOC work to avoid bias/confusion

4. Postpaid stack Critical Care - Post roll-out assistance/ hand-holding : Post-Go-Live support to circle CS teams as well as IT Operations to smoothen the roll-out experience.

5. Postpaid Demand - UAT Tracker mgmt. :

- Maintaining a comprehensive updated UAT checklist & tracker.

- Publishing a weekly dashboard on the same for status update & flagging delays/ obstruction.

- Supportive M.I.S. to be maintained for senior mgmt. presentations.

- Periodic meeting with IT Demand team for update & review.

Core Competencies, Knowledge, Experience :


1. Core competencies : Project management, Vendor management, Demand management, BRS-FRS drafting & comprehension

2. Knowledge : Servicing platform, Billing system, Process understanding & Telecom business insights.

3. Experience :


- Telecom operations of at-least 5-7 years; Transformation project experience in telecom of at-least 5-7 years, managing teams for at-least 4-5 years.

- Must have technical / professional qualifications - Technical / professional qualifications - PMP / MBA certification is an advantage.

Women-friendly workplace:

Maternity and Paternity Benefits

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