Vodafone Idea - Manager - Packet Core Operations (5-10 yrs)
Role-Packet Core Ops
Location/Circle - Kolkata/West Bengal
Designation TM - Packet Core
Primary Duties and Responsibilities:
General Operations & Maintenance :
- Day to Day operations of SGSN/MME, GGSN/SPGW/PCRF/vGw
- Coordination for Upgrades /activities (Cisco/Nokia/Ericsson/Huawei)
- Provide support (onsite/offsite) for activities associated with Packet Core
- Incident management & emergency handling
- Monitoring of capacity vs utilization of nodes (SAU/PDN/Processor/Throughput/Sessions)
- Bandwidth Utilization monitoring (Gi/Gn/S1U/Caching/Gm/Rx) and upgrade
- Shift operations as per duty roster
- Change Management
- Coordination with SNOC for change management requirements
- Raising CR for Change Management
- Coordination for additional Configurations
- Verification of Inputs for CM/Command files before execution
- Fault Management
- Troubleshooting and Resolution of issues related to data services
- Local Hardware Fault Management - Card Changes/R&R/Spare Part management
- Address local connectivity issues
- Infra/power related issues pertaining to PaCo Nodes
- CXX
- Address ongoing Customer problems related to Data browsing/VoLTE
- Analysis of Complaints and provide RCA
- Coordinate with Vendor/SNOC CM teams to implement corrections/patches-
- New Node integrations
- Infra Requirements
- Installation/commissioning /integration
- Final Go Live - Clearances (RA/LI/SNOC)
- Feature and technology rollouts
- Implementation
- Technical Testing/ UAT
Qualifications and Competencies:
BE / B.Tech ( preferably Electronics & Communication )
Minimum 5 years of experience in Packet Core operations
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