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27/06 Devika Rathod
Corporate HR at Vodafone Idea

Views:4291 Applications:514 Rec. Actions:Recruiter Actions:30

Vodafone Idea - Global Account Manager (15-20 yrs)

Mumbai Job Code: 714200

Role profile :

Role title : Global Account Manager


Function: GE

Reports to : India Outbound Head


Location: Mumbai, India

Role purpose :

- To manage the global customer relationship for India HQ accounts

- Build Relationship with the Key Buying centre ( C- Levels) to influence deals globally

- Drive profitable revenue growth

- Deliver the best in class customer experience to our customers

- Increased market share from integrated product, service, mobile solution offerings, and fixed data product, etc.

- Key accountabilities and decision ownership

- Deliver Revenue / TCV growth target in line with the DB

- Create opportunities for participation in Large deals

- C - Level Customer stakeholder engagement and escalation contact for all customer experience

- Engagement with various stakeholders to deliver the VGE revenue growth for global market

- Create opportunities with focus on products as IPVPN, Cloud & Hosting, IOT, Fixed Voice, Mobility, etc.

Core competencies, knowledge and experience :

- Experience in managing global and a track record of global accounts/ enterprise solution selling

- Experience in complex change management and operating in a matrix, fast moving and technical environment.

- Experience in working in multi-cultural environment (lived and worked abroad - preferred) ability to manage an international and distributed team.

- Team player, strong influence and relationship management skills, customer-centric.

- Strong communication and decision-making skills - ability to balance conflicting interests and ability to lead in a high-growth, high-uncertainty environments

Must have technical/professional qualifications :

- MBA and Engineering background

- Sales and cross-functional work Experience of more than 15 years

- Strong Leadership Skills

- Good knowledge of mobility, fixed and other communication technologies, technical sales background preferable

- Preferably worked with IT/ ITES/ BPO organizations

Budget owned :

Order Book Target : TCV - GBP 8-10 mn

Revenue Target : GBP 15-20 mn

Key performance indicators :

- Revenue / TCV Growth Target

- Creation of at least 5 complex opportunities with size of GBP 10 mn on various products

- Drive C level Customer engagement & promote Vodafone products and solution amongst them.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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