About:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly - Digital India- by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role : IoT Analytics, Planning and Ops

Job Level/ Designation : M2 / AGM

Function / Department : Enterprise / IoT

Location :Mumbai

Job Purpose :

To establish the Business Insights practice for IoT moving up the value chain, design process automations and effectively plan the execution of operating models in the line of business

Key Result Areas/Accountabilities :

Key accountabilities and decision ownership :

- Revenue Management: Manage revenue responsibility for the LoB across all business KPIs and lead indicators

- Business Intelligence: Design and deploy a captive business insights and analytics engine exclusive for IoT

- Process Management: Create, Re-Engineer and Design processes for the LoB bringing in automation and operating efficiencies for IoT

- Predictive Modelling: Based on business insights, build predictive models for IoT that arrest revenue erosion or augment revenue generation

- Reporting and Information Management: Build a data lake and an uniformed reporting structure for the LoB giving enhanced visibility and control

Key performance indicators [max 3]:

- IoT DB and LRP

- Lower TATs, NPS, Margin of errors in processes

- New data models and predictive capabilities

Core Competencies, Knowledge, Experience :

- Hands on with telco nuances in a matrix organization and knowledge of processes and systems - 5 years of experience

- Experience in B2B commercial excellence with the ability to build and manage at scale is a must

- Understanding and experience in planning and execution/governance

- Understanding of technology solutions and digitisation preferred

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