Responsibilities: - Working closely with account managers to manage communication with partner institutions across the globe - Support account managers on calls to document all relevant information and to understand client expectations - Driving client satisfaction and experience by addressing product-related queries and requests - Support the core team with the presentations and data reports being shared with the clients - Forecast and track key account metrics to derive important customer insights - Work with account managers to automate key metrics into weekly and monthly dashboards Ensure dashboards are up to date and accurate on an ongoing basis - Report key performance metrics to senior management Exp: 1 - 10 Years Requirements: Qualification/Work Experience: Degree from top-tier institute with 0-2 years of work experience &nbsp;Work Hours: Evening shift (12pm -9pm IST) to work with US clients &nbsp;Analytical Skills : Applying your analytical genius to work with large amounts of data; having deep data mugging ability to prepare data for machine learning algorithms Communication Skills : Having exceptional written and verbal communication skills to drive content development and interact with high-end audience Business Acumen : Having business smartness coupled with a strong understanding of business concepts &nbsp;Computer Skills : Proficiency in word processing, spreadsheets (excel) and PowerPoint &nbsp;Initiative : Ability to work with limited supervision within a team with high-level of individual initiative

Gurgaon/Gurugram

 VMock - Client Success Analyst 

 VMock - Client Success Analyst  ,Job Description for  VMock - Client Success Analyst  in VMock in  Gurgaon/Gurugram for (1-10) years of experience. Apply Now!

Job Description for  VMock - Client Success Analyst  in VMock in  Gurgaon/Gurugram for (1-10) years of experience. Apply Now!