Virtusa - Business Analyst - Loan IQ

Hiring Loan IQ QA /BA professionals for across location.

Experience - 7 to 11 years

Notice Period - Immediate to 30 days max

Working hours - 1 AM to 10 PM

- Loan IQ Support Team is looking for a Support Analyst with BA experience. The Candidate is accountable for provide production support to Loan IQ App

- Perform post implementation verification and provide support at times weekends too

- Monitoring LoanIQ Support for issues, triaging issues with Users, analysing the issue and providing the issue with the vendor

- Work closely with developers to investigate and triage the issues and resolve it

- Work under strict SLA defined by the team

- Work collaboratively with the team and business partners

- Possesses a deep understanding and problem solving ability of various complexities.

- Creates documentation to ensure the supportability of analysis i.e. FAQ, Support documentation, KEDB et all

- Experience with SIT testing and UAT Support for any issues

Must have experience in:

- Test Strategy Plan documentation

- Test Cases writing and executing

- Ensure all sign offs are obtained for promote to production.

- Perform post-implementation checks

- Should have worked in LoanIQ as a BA

- Support hours are negotiable (min support time has to be till 12:00 pm EST)