Vice President - Training & Quality - Trust & Safety - BPO/ITeS

- Manage & run program for portfolio of clients (social media & other S&P clients)

- Should be handling internal + external stakeholders

- Resource would be responsible of handling - Quality, Training & Policies

- Should understand the policies associated with different clients & create framework

- Ensure population is trained and being compliant

- Knowledge retention

- Should focus on driving outcomes of the programs created & implemented

- Program size - Approx. 4000 FTEs'