- Manage & run program for portfolio of clients (social media & other S&P clients)
- Should be handling internal + external stakeholders
- Resource would be responsible of handling - Quality, Training & Policies
- Should understand the policies associated with different clients & create framework
- Ensure population is trained and being compliant
- Knowledge retention
- Should focus on driving outcomes of the programs created & implemented
- Program size - Approx. 4000 FTEs'
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