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15/02 HR
HR at Placewell

Views:294 Applications:77 Rec. Actions:Recruiter Actions:14

Vice President - Solution Architect - Banking Domain - BPO (15-25 yrs)

Any Location Job Code: 892597

Job Summary : 

- The Solution Architect (SA) plays a critical client-facing role that interprets and translates client requirements into a solution that can be configured from a standard set of offerings. The SA operates as a single point of contact or as part of a team (on large deals with multiple SAs) accountable to the SA SPOC from Stage 1 to deal closure and the transition to the OADM

Main Accountabilities : 

Operational Responsibilities : 

Single Point of Contact Accountabilities : 

- Managing all OG, senior client buyer and functional owner relationships for the designated solution

- Driving the necessary sign-off of the solution with proper input from the OGs on client business objectives, industry, risk assessment, budget and preferences (see service group rules/process and escalation approach for specifics)

- Managing the sales team, Subject Matter Experts required during the sales process and the communication/ collaboration with Outsourcing Service Delivery

- Directing and coordinating with Legal & Commercial and Corporate Transaction Services (CTS) in areas specific to the solution to ensure use of standards

- Collaborating with the Operating Groups to provide input to Terms and Conditions and in some cases accountable for specific Outsourcing contractual terms and conditions

- Identifying leadership contacts for service transition and operations (e.g. OADM, mobilization lead) and ensuring appropriate solution plan transition for closed deals

- Interfacing with the delivery organization/s (through OADM when assigned) to ensure effective transition, shape services, collaborate on clear solution assumptions, determine appropriate service delivery locations and related cost to deliver

- Orchestrating the action points coming out of the opportunity Quality Assurance process

Solution Planning and Deal Shaping for Qualified Deals: 

- Understand and translate buyer requirements into a standard solution offering deal approach, solution plan, proposal and cost estimate leveraging standard process methods, deliverables and the right collection of offerings

- Collaborating as a key member of the sales team to represent the solution offering to the client buyer and other internal Accenture groups

- Aligning final solution architecture (including statement of work, schedules and other contractual documents) with final terms and conditions

Commercial and Financial Responsibilities: 

- Preparing the BD spend estimate, schedule, work plan, resource/sourcing plan

- Understand and clearly define the input required to create cost estimates; Preparing the cost model estimates working with Service Delivery, Solution Management (if applicable) and CTS to deliver the defined scope of services

People Management Responsibilities: 

- Mentor and support team members and junior solution architects

Other Expectations:

Strategies, Offerings, and Solutions

- Good understanding of offering strategy, the standard solution components, the likely adaptations of the solution, as well as knowledge of recent deals/solutions and changes that were made to the standards

- Banking domain acumen, expert in Investment Banking and Capital Markets BPO services

- Understanding of Banking outsourcing in all areas Banking

- Ability to clearly articulate and - sell- the solution- being able to explain the solution in simple terms- being able to - draw- the solution on a white board in a few minutes in such a way that the audience understands how it works and what the key variables are that will impact the solution cost

Business & Commercial Acumen: 

- Commercial acumen - understands the financials and whether we can deliver a deal profitably

- Excellent with numbers and analysis

- Delivery Expertise- Understanding of what we can deliver so can solution it appropriately

- Detail Oriented- - the buck stops with this role- so needs to be able to go deep or stay at high level depending upon the audience and the need

Relationship Management: 

- Focused on buyer-value expectations

- Good listening skills & ability to interpret requirements and buyer values in such a way that we take the shortest route possible to the answer

- Able to communicate shared understanding of changes that the client will also need to make other required changes on their end

- Able to help client feel like solution is one-to-one but leverages our standard offering

- Being willing to bringing in the right experts- industry, offering, etc.to ensure we most effectively address the client's needs and expectations

- Able to manage the CSG relationship- internal stakeholder management: makes things happen seamlessly a top quality architect makes sign-offs/reviews a natural act so that the deal is effectively reviewed as it is built vs. leaving these sign offs to the last minute resulting in everyone feeling pressured

- Moderate to extensive travel depending on client opportunity requirements

- Overtime and On-Call required

- Teams are located in Bangalore

Experience : 

- Expert/Good understanding of Banking domain in any industry or across industries

- Experience in due diligence, solution identification, feasibility assessment, client visits

- Experience in cost estimation and pricing for outsourcing and offshoring of processes

- Preferred experience in delivery, transition and/or solution design in an outsourced environment

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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