Vice President/Senior Vice President - CRM - Real Estate

- Managing multi-level and cross functional teams to achieve organizational goals. 

- Heading Customer Relationship Management Division ensuring all activities in furtherance of Sales Administration functions and effectively meeting out Service level expectations. 

- Assist in making major business decisions. Monitor relationships with existing customers through systems.

- Set specific marketing strategies to retain customers. 

- Suggest new methods to address customers needs. 

- Manage and train resources to ensure quality and consistency of service to customers. 

- Plan, develop and Implement systems, policies and procedures for controlling customer service strategies/service standards for superior service delivery. 

- Contribute in increasing the awareness of Customer Relationship Activities with customers to improve customer service. Review customer-complaint and suggestions. 

- Assign duties to subordinates and observe performance to ensure adherence to companies policies and established operating procedures.

MBA Preferred

Candidates from Real Estate Companies willing to relocate would be preferred