Vice President - Sales & Marketing Automation - AgriTech/Internet/eCommerce

VP Sales & Marketing Automation

Roles:

- Partner with other members of the management team to execute the company's strategic plan, and develop future plans

- Architect, implement and maintain the overall customer journey

- Continuously improve the customer experience and guide our Marketing & Sales teams in scaling revenue rapidly

- Eliminate human interactions, and automate processes to transparently serve the needs of all internal departments

- Lead and evolve our Call center team from a tele sales into a customer experience unit, maintain team size and not grow it

- Own and manage our CRM landscape

- Develop a comprehensive analytical framework together with our Data Science team

Job requirements:

- Over eight years in Process & Data-centered leadership roles

- Proven track-record in strongly driving growth in a marketplace or ecommerce business

- Some years of experience in a top-ten management consultancy firm as a strong plus

- Ability to craft and execute a business strategy, the backbone to challenge the status quo

- History of decision-making based on business metrics

- Inspirational leadership style and hands-on approach

- Strong communicator with excellent command of written and spoken English

- Strong presentation skills proven at the C-level

Note: Candidate should be willing to move to Indore.