Vice President - Sales - Digital Services

Note : ONLY ECOMMERCE CANDIDATES CAN APPLY.EXPERIENCE SHOULD BE BETWEEN 10 TO 20 YEARS Description

The VP - Digital Services would be responsible for spearheading the digital services category function.

Responsibilities :

The job responsibilities for this role include but are not limited to

- Spearhead the entire Digital Services vertical, strategy, analytics & other support functions and to mentor & closely monitor the performance levels of all direct and indirect reportees.

- The digital vertical includes the following individual/ integrated services - Recharges, DTH, Travel, Bills, Domestic Money Transfer; It would also comprise of new services as updated from time to time (e.g. Insurance, Mutual funds, coupons etc.)

- Strategize and execute the entire roadmap of digital services and strive to expand the service offerings alongside growth with the retailers and partners.

- Effective Account Management for vendors & brand partners

- Ensure TAT or customer experience is excelled month on month

- Digital Category P&L ownership

- Driving retention initiatives depending upon past trends basis regression analytics

- Establish performance specifications, cost and price parameters, market applications and sales estimates

- Cost effectiveness and budget planning & implementation

- Coach the team and constantly inspire innovation to achieve excellence

- Provide proactive solutions, brainstorm new and innovative growth strategies

- To enable and build partnerships and alliances with reputed brands and strive to achieve the best deals to ensure maximum margin profitability.

- To develop, direct and effectively execute the product life cycle & methodology, forecasting, planning, and budgeting processes used within the function - tailor made to align to the diverse geographies.

- Constantly devise and recommend market disrupting strategies backed with market research and competition analysis.

- Directs and supports the consistent implementation of company initiatives.

- Builds peer support and strong internal-company relationships with other key management personnel.