Mandatory Requirement: Banking domain exp, Project/Program Management exp, RPA, ML & AI exp, Six sigma green, black belt certification

Responsibilities:

- Some of the primary responsibilities will be:

- Leading the Pune Process Advisory program, including managing the PA team, interacting with Pune Site Leads and other management to identify improvement opportunities leading to LSS projects that improve key business processes

- Acting as the Business Process Consultant, Change Champion and Problem Solver, responsible for relationship & demand management

- Run Diagnostic Reviews identifying improvement potential among business functions as well as secure successful execution of proposed improvements

- Providing analysis of process performance and preparing summations for management, supporting the completion of diagnostic Reviews

- Responsible for knowledge management on process re-engineering, RPA, ML, AI. Train, enable and provide the teams with tools & methods to innovate - by applying design thinking methodology and effective tools and techniques

- Lead, coach and mentor projects covering following topics: process reengineering, process consolidation, organizational alignment and pooling of competencies, identification of opportunities for automations (e.g. RPA - Robotics Process Automations), Machine Learning (ML) and Artificial Intelligence (AI)

- Supporting the identification, development and reporting of critical process performance measures for the entire center2

- Support the development of the staff CPI Methods and tools (Green Belts, Black Belts)

- Strong demand to build-up & offer solution recommendations beyond typical lean six sigma, i.e. RPA, data science and reporting tools

- Strengthen consultancy, engagement building & influencing skills

- Secure technical expertise of data science to grow team's know-how & work with the business as trusted advisor on innovative solutions

Qualification:

- Minimum of 10+ years of people management experience; prior experience in managing a technical project focused team Operations, Banking, IT or consultancy background (5 years + experience) and a solid understanding of project management in the banking arena

- A proven track record of successfully delivering projects / program

- Excellent influencing & relationship building skills

- Specialized skills in organizational design and managing organizational change, program management capabilities

- Past experience in implementation of RPA projects (i.e. discovery, assessment, oversight of implementation)

- Working knowledge of ML and AI, i.e. concepts, applications, solution delivery and limitations

- Solid analytical and statistical background - skilled in Minitab or similar statistical software

- Ability to communicate effectively to and command attention from senior managers

- Ability to produce clear, concise reporting

- Excellent MS Office skills and hands-on with other project management tools

- Effective relationship management and influencing skills

- Must be a self-starter and operate well independently

- Delivery focused and process oriented

- Excellent verbal communication skills

Preferred Skills and Experience:

- MBB

- Experience in delivering Lean Six Sigma training

- Black Belt Certification

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