- Lead cross-functional teams in the design, selection and implementation of solutions.
- Collaborate with stakeholders in operations, sales and other support group functions to design and execute organizational and process improvements.
- Optimize core business processes, introduce innovative ideas, and foster operational excellence across the organization.
- Partner with the management team to align technology and solutions with overall business strategy.
- Develop and implement systems and process improvements.
- Perform ROI and other required analysis for prospective technology / solution acquisitions.
- Drive effective collaborative partnerships with key stakeholders across all functional business areas. Serve as the customer advocate by ensuring implemented business solutions meet the needs of the organization.
- Develop common PMO processes, tools and project governance to be leveraged on selected enterprise or transformation projects.
- Drive knowledge/best practice sharing and collaboration across IT.
- Monitor and report on various projects to keep stakeholders informed of the progress.
- Develop executive level briefing material and associated analytics to guide and steer decision making.
- Interview, hire, coach, train and develop staff. This includes, but not limited to, employee development, staff evaluations, and performance management of assigned staff.
- Help stakeholders turn ideas into solutions that leverage technology to differentiate us from our competitors.
- May perform other duties as needed and/or assigned.
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