Job Description : Role : Vice President Operations for Domestic arm of one of the biggest BPO's in the world. Location : Mumbai Responsibilities : - The candidate will have span upto 4k FTE across Industries like BFSI, Telecom, Retail, Startups - Candidate should have experience of managing large span in BPO space. - Complete knowledge on PnL management and efficient control of margins - Delivery of all services as per KPI/ SLAs agreed with clients - Establish and retail high levels of client engagement and relationship - Communicate and collaborate with clients to enhance business and optimize cost and productivity - Identify and drive opportunities to enhance customer experience - Drive Digitization and RPA deployment - Identify process reengineering opportunities

Mumbai

Vice President - Operations - BPO 

Vice President - Operations - BPO  ,Job Description for Vice President - Operations - BPO  in Unicusjobs in  Mumbai for (15-20) years of experience. Apply Now!

Job Description for Vice President - Operations - BPO  in Unicusjobs in  Mumbai for (15-20) years of experience. Apply Now!