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24/05 Arjun Adlakha
Business Head at Xpert Conexions

Views:9481 Applications:534 Rec. Actions:Recruiter Actions:11

Vice President - IT Service Delivery (10-25 yrs)

Delhi/NCR/Mumbai/Pune Job Code: 454429

Good understanding of handling Complex Delivery project - (B2B)

Understanding the dynamics of complexity (How to colobrate & Engage)

Techno business, understanding of Architecture & Technology

Digital technology awareness

AREAS OF RESPONSIBILITY (Key Activities)

Bz relationship & initiatives implementation using dev-ops

User engagement, defining joint road align with users, E2E ownership including ops support in dev-ops way. exposure to latest technology trends Drive the alignment of the IT Applications used by business globally; Define and help adopt organization wide Application guidelines

Enterprise Architecture Realization

Drive the alignment of the IT Applications used by business globally; Define and help adopt organization wide Application guidelines; Guide the team to provide Enterprise architecture expertise for systems and projects; Lead the deployment and installs into Production; Enable the development and execution of the applications roadmap( details such as gap analysis, enhancements, buy vs. build decisions etc.); Enable the drive towards a common information model; Guide development of guidelines for White labelled Portals and Software as a Service platforms; Define operational benchmarks and assess performance; Provide direction to team on corrective action plans.

Exposure to Digital - Social / mobile / API / Analytics / Digital

Solution design

Lead the team to drive the requirements analysis and system engineering study with key IT customers; Guide the team to assist with creation of customer roadmaps based on requirements and best practices; Share inputs to perform requirements rationalization & feature validation; Enable development of User Business Requirements and the High Level Design; Support customer organization through change impacts; Drive quality assurance & coordination with business peers; Lead End-to-End Scenarios (E2E) and User Acceptance Testing (UAT); Guide the team to deliver on user documentation and drive training and knowledge transfer.

Commercial Management

Drive the development of the techno-commercial content of the Statement of Work for strategic projects; Liaise with the commercial team to develop other aspects of SOW such as terms & conditions, services agreement, licenses, payment milestones etc. ; Engage in discussions with the vendors when required.

Solution Delivery

Guide the solution delivery for strategic projects such as migration etc.; Provide project leadership & management within IT for such projects; Guide the team to drive the entire SDLC cycle from UBR completion to deployment - development of high level, low level, detailed design, manage the development process, unit testing, system testing, integration testing, UAT, documentation, training, data model documents etc.); Participate in workshops for technology groups when required; Guide discussions with vendors such as TCS, Amdocs and consultants when required; Monitor performance against plans and take corrective actions if required.

Process Management

Drive the development of the process management document; Lead the process of documentation of existing functions and to be processes; Liaise with the Business Excellence team when required; Guide team on process improvement initiatives; Review value creation and project success to feed into next year's plans.

Team Development

Regularly review team structure and assess talent requirements; participate in the recruitment and selection process; conduct goal setting and performance review for the team; drive team development, engagement and reward initiatives; coach and mentor team members as required and ensure resolution of any people issues.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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