JOB DESCRIPTION
PRINCIPAL ACCOUNT ABILITIES
KEY SKILLS SETS / REQUIREMENTS
- Full understanding of the real estate transaction practices with expertise in F&B transactions.
- Exposure and experience in dealing with major F&B brands
- Ability to think strategically and develop real estate solutions based on F&B specifications/compliance.
- Ability to adapt and perform under pressure
- Possess strong interpersonal skills with the ability to build rapport quickly.
- Excellent communication skills
- Revenue generation
KEY RESPONSIBILITIES - Business Development with core F&B expertise
- Client Relations
KEY PERFORMANCE
MEASURES
- Client satisfaction survey
- KPIs / Master Agreement Reporting requirements
- Implementation of Best Practices / Innovation
- Cost savings initiatives
- Individual Performance Measurement Targets in appraisal. To be developed along with direct line manager.
BEHAVIORS / COMPETENCIES :
- Strategic Thinking
- New Business Development
- Relationship Building
People Development
- Demonstrating the ability to think broadly, create a shared vision, demonstrating - thought leadership-, creating sound strategies, anticipating and reacting to future challenges of the firm, business units and clients to influence rather than respond to the environment.
- Generating new business development through creative marketing, product or client development, prospecting, qualifying and prioritizing new client relationships.
- Internal - Promote open, constructive and collaborative relations with superiors, subordinates, peers and generating a one firm culture.
- External- building trust and gaining respect, and providing superior client service through listening to clients, anticipating their needs, delivering the value they expect and supporting their long- term success.
- Identifying and grooming talent, providing coaching, mentoring and feedback.
- Transfer of processes, knowledge, skills and expertise to organisation.
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