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05/07 Dhanya Maniyath
Recruitment Sourcing Manager at Allegis

Views:3194 Applications:444 Rec. Actions:Recruiter Actions:28

Vice President - Global Technology Operations - BFS (14-25 yrs)

Gurgaon/Gurugram Job Code: 590149

We are hiring for Vice President - Global Technology Operations for a leading MNC into Financial Services.

Job Location is Gurgaon.

Position Objective -

In this role, the VP will focus on driving significant improvements to enterprise incident management, monitoring capabilities, automation, DevOps and platform availability. Additionally, the VP will play a key role in strategy workforce planning and optimization of the global delivery model.

Responsibilities:

- Lead technology change with excellent strategic and technical thought leadership, and a strong focus on delivering premium customer experience.

- Drive operations teams to remediate customer-impacting issues through automation and operational runbook; and revamp the ability to monitor and provide alerts on issues with our applications and business transactions with focus on customer journey.

- Work with key stakeholders to drive software solutions that align to strategic roadmaps, prioritized initiatives and strategic technology directions.

- Cultivate an environment of engineering excellence and continuous improvement, leading changes that drive efficiencies into existing operations processes.

Qualifications:

- 10+ years of large-scale technology delivery and formal management in a complex environment and/or comparable experience in information management, operations or the payments business.

- Experience in building and managing Enterprise Incident Management processes and Enterprise Monitoring and Management Centers (Network Operations Center, Service Operations Center, Command Center).

- Strong relationship skills, collaborative and team-oriented approach to solving business problems.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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