Vice President - Federal Trade Commission - BFS

3-6 months Contractual role, which can be converted into full-time depending on the performance.

Qualifications :

- 10+ years' experience in Global Trade and Receivables Finance operations

- Proven track record in delivery including strong operational control capabilities

- Strong leadership capabilities to drive resources to achieve business goals.

- Strong communication and influencing skills

- Highly effective in working with all levels of management and staff and in a matrix environment

- Operates well across cultures and in multi-cultural diverse work environments.

- Ability to maintain control, direction and motivation in an ever-changing environment.

- Proven process engineering and production management skills.

- Ability to understand and implement Group risk management policies

The key responsibilities of the role are :

- To deliver "superior" customer service by driving operational performance, (meeting PLAs, reducing cost, driving operational efficiency and reducing operational risks).

- To partner with Global Businesses, Global Change Delivery and other stakeholders to drive operational change programmes and have oversight of operational change programmes that impact the Business Service

- To assume overall responsibility for process management and operational integrity of the GSC/BS site.

- Build and maintain good working relationships with Business Partners, operate in an open and transparent way being fully accountable for supporting their business

- Support other Business Service Teams, Global Change Delivery and/or other stakeholders in driving operational change programmes.

- To provide a platform to enable Group companies to significantly reduce their operating costs whilst maintaining Customer service standards.

- To continually re-assess the operational risks inherent in the business donor Group companies.

INTERNAL :

- Ensure adequate contingency procedures are in place to minimize the impact of partial or total site failure

- To be aware of the nature of our customer's business/trading patterns and alert to any out of the ordinary transactions, which should be escalated to Senior Management

- To be fully conversant with FIM, anti-money laundering and sanctions and internal procedures/polices and regulatory requirements of our business