Vice President - ESG Consulting - Client Services

Vice President - ESG

Must Have Skills - ESG Consulting, Client Servicing, Business Development, ESG Research Solutioning

Responsibilities :

- Responsible for overall performance of the ESG business starting with client acquisition, onboarding, transition, client servicing and ensuring client delight

- Reviewing and enhancing the existing ESG business strategy, service offerings, processes and frameworks

- Managing and overseeing ESG client services operations. Provide leadership to senior managers, managers and leads across multiple ESG functions

- Identifying new opportunities and initiatives for growing the business, to aid the management and create further value at the company level

- Supporting teams to advance their sustainability knowledge and skills, through coaching and sharing of best practices

- Drive ESG business development, solutioning and delivery teams to achieve their full potential and enable extraordinary performance and operational excellence

- Understanding customer requirements and develop effective project management processes, including hiring, planning, reporting, documentation, training, etc.

- Ensure 100% adherence to all SLAs and TAT

External Skills and Expertise :

- Experience of ESG strategy development and implementation, with experience gained in either the ESG/sustainability consulting sector, or at a corporate, operating in a range of industry sectors

- Experience of working in a client services environment with strict SLAs and of managing business end-to-end

- Strong knowledge of the various international reporting standards (UNGC / SDG, GRI, SASB / TCFD, CDP, UNPRI) and of the tier 1 ESG rating methodologies

- Experienced in offering ESG research solutions to global clients

- Comes from strong educational pedigree that demonstrates high IQ

- Dynamic, persuasive personality and communication skills to win over prospects/delight clients

- Hungry to drive top line revenue aggressively and embrace a fast-paced environment

- Motivation to work collaboratively in a large team of specialized professionals and fresher talent pool

- Strong analytical skills, and the ability to use data to highlight trends and communicate important messages in an engaging manner

- Strong written and oral communication skills