Designation: Vice President

Location: Mumbai

- Successfully managing a high performing team throughout their BAU of Onboarding clients and users onto various e-Trading platforms.

- Building and nurturing relationships with various stakeholders within the region and globally.

- Participate in regional and global projects with a focus on controls, process improvements, and new business requirements.

- Understand upcoming market regulatory requirements and cooperate with various teams to build the appropriate solutions.

- Attend to escalation queries requests from sales and clients.

- Attend to system access and connectivity issues when required.

Qualities we are looking for:

- Candidates with experience in managing a team in sales middle office or client service roles are preferred.

- Minimum 3 years working experience with FX, commodities, credit or rates background (preferably in eCom space).

- Strong communications skills both verbal and written.

- Build strong working relationships across global cross functional teams, including Front Office.

- Partnering with global & local partners on projects, efficiency and business change (new products, industry change).

- Ability to drive results through a "hands-on" approach.

- Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures.

- Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members.

- Can operate effectively in a dynamic environment with tight deadlines, and can prioritize one's own work to achieve them.

- Ability to work effectively both independently and as part of a global team.

- Control mindset to identify process control gaps, prioritise & mitigate operational risk.

- Analytical mindset and high attention to detail.

- Ability to multi-task effectively to meet tight deadlines.

- Ability to negotiate & influence at appropriate levels.

- Ability to manage internal clients & stake holders.

- Problem-solving skills and ensure quick resolution by coordinating with relevant groups.

- Flexibility to work global hours and willing to travel.

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