Position based with a alrge NBFC in Gurgaon
Role Summary :
- The Digitization Leader will understand the overall Digitization strategy to develop and implement operational strategies, plans and related processes and technology.
- This role will ensure current and future customer and employee needs and business objectives are optimized through the implementation and sustainment of tactical plans and initiatives.
- He/ She will monitor changes in industry trends, innovations and customer behavior and identify potential impact and applicability to the business and will provide inputs to the Functional Leaders to ensure business strategies are developed accordingly.
- This role will develop/enhance/maintain digitization capabilities, economics analysis, standards, monitoring, and functionality within the framework developed and will monitor standards and metrics to promote adoption and awareness of capabilities in order to continuously improve and digitize user experiences.
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