Vice President - Digital Technologies Delivery - BFSI Sector

We are looking for a VP - Technolgies delivery

Accountabilities Major Activities Key Performance Indicators :

- Advanced Automation & Robotics solutions Delivery

- Domain aligned Advanced Automation & Robotics opportunity in Business Operations

- Deliver margin uplift, new revenue, revenue protection and influence new client wins

- Global Head of Digital Transformation

VP2 - Head of Digital Technologies

VP - Digital Technologies Delivery

SAVP/ AVP - AA&R/ ADT Solutions SAVP/AVP - Delivery

- Lead opportunity identification in client business and deliver digital solutions, embedding in-house proprietary Automation & Robotics Bolt-on tools and solutions and partner provided advanced digital technologies

- Lead innovation and packaging of domain centric Advanced Automation & Robotics led Digital solutions, addressing end-to-end automation needs in the process value chain

- Lead business case development & mgmt. recommendations

- Build Methodology driven approach for cost effective delivery of Advanced Automation & Robotics solutions to Business and Clients, upholding ROI / margin uplift projections

- Lead AA&R Development and BAU Delivery teams, establish ongoing Delivery strength for Advanced Automation & Robotics, delivered to Clients through effective service delivery regime

- Manage Central AA&R assets and Digital Solutions, develop roadmap in liaison with Business Stakeholders to further mature those Solutions

- Drive rigorous governance and engagement with Program Steering Council, Business Unit leadership, and Partner

- MIS and Reporting: Prepare periodic updates of key financial and delivery data for Steering Committees and Leadership teams

- Work in Agile environment and run weekly sprints with the AA&R delivery teams

- Interface/Liaison with Business, Frontend and external clients

- Lead Advanced Automation & Robotics solution design for new business opportunities, clearly articulating the transformational business impact by embedding RPA

- New Advanced Digital Technologies offerings

- Drive change management with internal business teams and Client business and IT teams

- Develop ecosystem of partnerships & alliances

- Lead partnership engagement with industry providers of Advanced Automation & Robotics and Advanced Digital Technology providers, drive GTM and Joint capability co-creation initiatives

- Drive uptake and adoption of Advanced Automation & Robotics initiatives in business through capability evangelization and showcase internally, and drive externalization through Industry Analyst and forums

- Build / Maintain effective rigor Industry connect, outreach in forums, white papers and thought leadership

Financial Management

Financial Planning and Reporting for Advanced Automation & Robotics practice

- Lead pricing discussion with finance to build financial engagement models for Advanced Automation & Robotics (Outcome/ Transaction based, Gainshare, etc.)

- Prepare Investment Forecast as per the Advanced Digital technology offerings/ capability enablement roadmaps in Business

- Track and report revenue and margin impact/ revenue generation or protection from automation and robotics capabilities

- Strengthen the rigor and governance for automation and robotics portfolio, tracking budget utilization and driving optimization initiatives

- Service Offerings aligned Pricing models

- Track and report Revenue influence/generation, accruals viz goals

- Cost optimization targets (Capex, Opex, G&A) vs budget

People Management

Build and mature the Advanced Automation & Robotics practice

- Delivery aligned Organization Structure & Leadership development

- Advanced Automation & Robotics delivery organization

- Employee Engagement and Retention

- Talent augmentation and development through training & cross skilling programs and new hiring

- Draw talent development strategies for in-house SME & leadership talent

- Succession Planning

- Attrition Management

SKILLS AND KNOWLEDGE

Educational Qualifications

- Graduate with accreditation/certifications in Business Process Automation, Robotic Process Automation, Business Process Management, Applications Delivery Management

Functional Skills

- Knowledge/Understanding of Business Units such as Insurance, Healthcare and F&A

- Strong domain understanding of Digital Technologies with specific focus on Automation & Robotics solutions and Delivery methodologies

- Understanding and experience of Automation & Robotics implementation using platform like (including, but not limited to) Automation Anywhere, Blue Prism, UiPath, Workfusion

- Ability to partner and engage with Business Leadership in key Verticals and Domains

- Capability to establish Program management office and drive multiple project engagements, Manage concurrent priorities for Presales solutioning engagement, delivery and go-to-market initiatives

- Experience of consultative IT/Digital pitches and create client value propositions for existing Technology products and services

- Self-starter and independent thinking capability on creating business value from IT

Behavioral Skills

- Business-centricity and capability development focus

- Combination of Individual Leadership and Capability of managing projects / initiatives as a team

- Good communication skills, both oral and written

- Strong interpersonal and leadership skills

- Effective negotiation and decision making

- Strong team leader, leading from the front, engage, develop and motivate people by giving constructive feedback

Relevant and total years of Experience

- Total Experience: 14-17 years

- Relevant Experience: 3-5 years

- Having exposure to Robotics Process Automation with any market leading tool like Automation Anywhere, Blue Prism, UI Path, WF

- Understanding of Vertical/domain Processes and industry accepted Automation capabilities specifically in third party outsourced scenarios (BPM, DMS, ERP, KM, etc.)

- Strong consultative sales skills, comfortable working in a fast-paced, demanding entrepreneurial environment

- Able to lead market/competitive landscape research, conceptualize/envision Services Portfolio for platforms/products within a given vertical/domain, and apply the said research insights to enhance the packaging and value proposition of platform services business

- Ability to independently interface with business and clients for their requirements, opportunities and solutions; as well as grow a team to sustain the engagement and delivery

- Experience of managing a large team of experts based out of multiple geographical locations

INTERACTIONS

Internal Interaction Job Role you need to interact with Internally in the organization to enable success in your day to day work

- Vertical/Domain Leaders, Frontend, Leaders from Sales and BD, and Business operations leadership, Legal

- Digital Transformation teams in Business, and Digital Transformation Organization leadership

- Technology Leadership and Expertise teams

External Interactions Job Role you need to interact with outside the organization to enable success in your day to day work

- Prospects and Clients, Showcasing / Capability Pitch during PreSales, Solutioning and Relationship engagements

- Industry Forums, Digital Communities and Groups, Analysts, External Auditors & Vendors