Vice President - Digital Media Marketing & Operations

Specific Competence (Essential)

- Need to have relevant experience in the High-tech Space

- Energy/Hunger for Growth

- Intellectual horsepower and flexibility

- End to end customer life cycle and stake holder management

- Ability to influence multiple internal and external stakeholders

- Ability to work in a constant changing environment and come up with innovative solutions

- Deep understanding of financials and work force management

- Ability to build deep client partnerships and synergies

- Ability to lead & build strong teams who can operate independently

- Strong communication skills oral and written

- Great listening skills and soft skills to manage content related challenges

- Cross functional management internal and external

- Ability to develop and train self on product and take informed decisions

- High Level of ownership and accountability

Key Roles and Responsibilities

- Deliver on Financial goals for the business; identify opportunities for Growth & deliver on growth commitments; identify key cost metrics and ensure they are optimized.

- Partner with the BD, Solutioning, Sales team on Commercials, pricing, winning deals.

- To ensure the personal development of the team members

- Drive Process improvement in the process and continuously plan for process performance

- Anticipate & plan for new business; prepare for infrastructure and other growth related requirements; plan for resources based on work type and work volume projection and current available head count; and allocate responsibilities

- Review process performance and report out performance dashboards

- Ensure adherence to SLA's as agreed for the respective processes

- Regular liaison with the business contact points.