Vice President - Digital Marketing Operations

What does this mean for you?

- You will have the opportunity to lead a portfolio of clients and large delivery teams on a journey to Marketing delivery excellence

- You'll be empowered to question the norm and be creative in the way you deliver to innovative marketing operating models

- You'll work in close collaboration with client brand teams and Marketing leadership as well as Accenture Interactive's wide agency network

- You will have the opportunity to provide thought leadership to clients and delivery teams and add value to some of the largest organizations in the world

Your key responsibilities will be to:

- Delight clients with our delivery, drive continuous improvements on processes, quality of delivery, productivity and best practices across industries

- Help clients and account leads transform the way marketing services are delivered in client organizations

- Manage client and stakeholder relationships - be a trusted advisor and a key advocate of Accenture and the Accenture way

- Represent delivery, our services and capabilities to new prospects, in client orals and to other important parties as needed

- Keep the contract true to the original deal estimates in terms on commercial viability, by optimizing costs and reducing overheads

- Identify opportunities to upsell to existing clients and ensure our capabilities are represented in the best manner

- Constantly identify innovation opportunties to add value to client delivery

- Ensure a - High-Performance- culture by hiring and promoting the right talent

- Maintain high engagement levels within team to enhance career experience

- Mentor and coach individuals to create next line of leadership within team

- Manage contract risks and keep leadership sign-posted, seeking interventions where needed and offering actionable recommendations

- Build capability plans in line with new requirements

- Stay informed on latest market and industry trends and infuse best practices into delivery wherever required

Key Requirements:

- Bachelor's degree in Business Administration, Marketing, Computer Science, management information systems, or related discipline, MBA is preferred

- Minimum 15+ years of relevant experience in running managed services delivery

- Must have led large service delivery teams and understands all aspects including but not limited to people, technology, process, finance, business metrics and customer satisfaction

- Strong interpersonal skills

- Ability to forge and maintain lasting professional relationships with clients and stakeholders

- Strong understanding of and experience in the Marketing domain with an emphasis on Digital Marketing

- Ability to motivate others through effective leadership skills combined with a high level of personal energy and enthusiasm

- Ability to work in a highly dynamic environment and can operate effectively in an ambiguous environment, with limited information and move progressively forward using available resources while managing for risks

- Strong contract and financial management expertise

- Candidate needs to be ultra flexible for night shifts