Vice President - Data Analytics Operations - Consulting/KPO

Qualification - BE/B.TECH + MBA (2yrs full time from a premier institute must)

Job description:

- In this role, the VP Operations ensures that the business in its various departments understands its own health, finds growth levers, and identifies opportunities for optimization.

- He/She leads the business through all efforts that drive business performance & development of culture, policies and strategy.

- The role will involve getting his or her hands dirty and solving hard analytical problems for the client business, taking a seat at the table alongside Engineering, Product and Marketing, often representing both Analytics and Operations service delivery.

- This is a role with extensive customer interfacing & is highly consultative in nature.

- Build & manage the team -Ensure a bright, enthusiastic and capable team is aligned to and deployed against projects with the highest business impact. Determine what roles are most needed for the business, attract candidates who will be the best fit for the company's needs and culture.

- The VP Operations drives performance to impact overall business results while keeping costs in check and ensuring the department remains within the planned budget.

- The Head of data & analytics operations is also responsible for setting the departmental vision and championing for the use of data in making key business decisions.

- This role is in charge of driving the day-to-day analytical approaches and exploring solutions to particular problems.

- He/She is also tasked with the management and long-term prioritization of the business's overall needs and opportunities.

- The role additionally defines the business questions that need be answered and defines appropriate analytics models in addition to identifying and readying relevant data sources for analysis.

- In his/her leadership capacity, takes initiative in developing a training programs meant for improving the departmental heads' understanding of the use of data, which improves decision-making across the business.

- In this capacity, the VP will also play a mentorship role to key people in the team, constantly honing their professional skills, and preparing them for future leadership.

- The role further collaborates with numerous departments across the business, aiding them in the proper use of data, hence, ensuring the delivery of desired operational results.

Qualification : Engineering Degree & Post graduation from a B-School /Premier Institute is strongly preferred.

Experience:

- Experience managing P&L and reporting to a CEO is key.

- Should have concurrently managed projects in Analytics / Data Engineering/Cloud Development /Application Development with large teams and across multiple clients.

- Deep knowledge of any technical or Industry trends & ability to understand context and have detailed discussions with Customers in the application Development, Data Engineering , Cloud and/or Analytics domains would be expected.

- Should have experience in making proposals and driving revenue growth.

- Should possess strong analytical/logical thinking & Problem-Solving Skills

- Excellent communication skills and should be able to manage external global stakeholders

- Strategic Thinker who can creatively think out of the box - ways to drive Organic and In-Organic growth.

- Proven People Leader

A candidate for this position must ideally have 15- 20 plus years of working experience in a leadership position, preferably working as a in a fast-paced and complex business setting.

- Communication Skills: Excellent communication skills in both written and verbal form are a must have for the Head of Operations,. The role will be meant to interact with numerous global stake holders and aiding them in the proper application of data, leading to functional improvement. As a departmental leader, the clarity of his/her communication down the line will be a major contributing factor to the performance and effectiveness of the rest of the team.

- More so, communication skills will be necessary in the creation of engaging reports and presentations for top management and key stakeholders. These reports must be engaging, clear, concise, and convincing, having been tailored in such a manner that will suit and appeal to the audience at hand.

- Interpersonal Skills: The candidate for this position will be self-motivated, be proactive taking initiative and going beyond his call of duty, be helpful and service-oriented, have exceptional problem-solving skills, work comfortably in a cross-functional setting, work comfortably with business senior executives, take accountability for the business's performance, and have an ability to remain calm and composed under stress and uncertainty, inspiring the same in his team.

- People Skills: The VP operations must also have a natural ability to make strong, lasting, and meaningful connection with others, which will aid him/her in the execution of his/her duties in this highly collaborative role. He/she will be a likeable and relatable individual who is easily approachable, hence, inspiring trust in departmental heads, senior data analytics management, stakeholders, and junior staff, who will all trust and follow in his/her insights, directives, and judgments.