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10/06 Iram Kanani
Recruiter at DSP Eminence Consulting services

Views:687 Applications:213 Rec. Actions:Recruiter Actions:23

Vice President - Customer Service - BFS (5-12 yrs)

Mumbai Job Code: 936048

- Knowledge of equity markets/capital markets, Knowledge of regulatory compliance

- Responsible for delivering superior customer experience through robust systems, processes and practices

- For defining customer service standards (and related internal processes to support customer service standards)

- For adherence to customer service standards

- For escalations and resolution

- For defining quality standards related to customer service

- For driving quality initiatives throughout CSE team

- For creating a quality conscious organization

Women-friendly workplace:

Maternity and Paternity Benefits

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