Vice President - Consumer/Retail Banking Operations

Foundational Skills:

- Experience in leading consumer operations for a global organization and managing large spans of employees

- Understanding & experience in managing end to end processes in Consumer operations like Accounts Payable, Anti-Money Laundering, Legal Order & Case Resolution and Credit Reporting & Bankruptcy Operations

- Deep hands on experience of having worked in similar business management roles in comparable corporations

- Strong analytical and fact-based decision-making ability to meaningfully analyze and present complex data

- Project Management skills with ability to cope with delivery within tight deadlines and under pressure

- Ability to motivate talent and drive followership to maximize engagement & business performance

- Ability to effectively communicate with executive leadership and other levels within the Bank; excellent verbal & written skills and effective interpersonal skills

- Ability to collaborate with a culturally diverse group of peers and colleagues in a globally-matrix, multi-geography and multi-cultural offshore service delivery environment

Desired Skills:

- Proven experience of providing thought leadership and leading without direct authority

- Ability to act independently with a strong work ethic to formulate solutions in a complex fast-paced environment

- Executive presence to interact with senior stakeholders

- Prior experience of managing continuous change with a comprehensive understanding of risk and compliance, regulatory protocols, business continuity programs and evolving learning needs

- Sound knowledge of Microsoft Office applications - PowerPoint, Excel and Word

Education: Master in Business Administration

Experience Range: 20+ years

Work Timings: 11 AM - 8 PM IST