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13/11 Anshul Bangia
Partner at Symphoni HR

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Vice President - Client Onboarding - Bank (10-20 yrs)

Bangalore Job Code: 763910

Location: Bengaluru

Shift: EMEA

Our client- a leading global bank in Bengaluru is looking for a VP for its Client Onboarding team. He/She would be responsible for the management, oversight and the timely execution of Client onboarding and ensuring quality standards are being met across the end-to-end onboarding process.

Responsibilities:

- Prioritize and assign onboarding cases to the team members

- Ensure superlative Client Experience throughout the onboarding, product implementation, and KYC process

- Ensure quality standards are being met across the end-to-end onboarding process

- Oversee the completion of onboarding cases in an efficient and timely manner and in line with productivity goals

Requirements:

- Strong Customer service orientation

- Knowledge on Know Your Customer (KYC) policies and procedures

- Knowledge of Business Entity Types and Beneficial Ownership

- Knowledge of Customer Due Diligence (CDD)

Note - The suitable candidate should be a tenured VP for at least 2 years and have 11+ years of overall experience in the financial service industry preferably in Law/ Compliance/ Risk & Control function. Leadership experience of managing large teams (20-30 members) is preferred.

Women-friendly workplace:

Maternity and Paternity Benefits

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