Vice President - Business Operations Team - FinTech

Job Description (Fintech) - VP Business Operations Team

We are looking for a motivated and self-driven individual to join as VP Business Operations Team. You will lead a team of individuals who will work on initiatives that drive growth and improvements in the existing and/or new teams.

You will define and pick projects and get respective teams on board. You will be responsible for leading these projects and owning their outcomes from start to finish. Your responsibilities will include Design, Strategy, Execution, Training, Performance Tracking, Making Improvements among other things.

Key Responsibilities:

1. Understand initiatives & deliverables

- Work with functional heads and founding team to understand the key initiatives. Understand the potential outcomes the organization is trying to achieve through these initiatives

- Define deliverables and get different stakeholders on-board

- Ideate and come up with different possible solutions. Propose the most optimal one.

2. Design blueprint

- Divide the solution proposed into multiple projects. Prioritise projects on the basis of impact and effort required.

- Break down the projects further into actionable steps.

- Stitch the different steps together to form one comprehensive blueprint for the project

- Seek input from peers to iterate. Present the blueprint to the senior management to get them on-board

3. Implement

- Define approach for all the actionable steps

- Build required processes with focus on accuracy, efficiency and scalability. Try to automate as much as possible

- Define and set up KPIs to monitor the health of the project

- Prepare implementation guidelines. Identify resources to work with

- Ensure training of personnel involved and identify specific/periodic training programs if need be.

- Solve queries raised by the team. If similar queries are raised frequently incorporate in the implementation guidelines and train the team.

4. Monitor & handover

- Set up monitoring protocol. Monitor KPIs

- Escalate in case of any non-compliance to set guidelines, agreed Turnaround Time etc.

- Identify issues, modify blueprint and processes related to it which may lead to better outcome.

- Once the processes are stable, handover to respective department head

5. Build and Manage your team

Requirement:

- Top-notch academics from a Tier 1 college (IIM / IIT/ NIT)

- 5-8 years of work experience (Management consulting/ Ecommerce/ Fintech/ Start-up)

- Strong team player. Keen interest in mentoring and grooming team members

- High intent of getting things done.

- Strive for excellence. Strong commitment to improve things every day.

- Ability to take decision based on sound logical arguments. Seek continuous feedback to deliver most optimal solutions

- Exceptional problem-solving skills. First principles person.

- Like Minded Intellectually Curious Colleagues.

- Learn to Design System & Processes for High Accuracy, Efficiency and Scalability

- High Paced Learning. Continuous Mentorship to help Achieve Peak Potential

- Learn to Manage Multi-Tier Reporting