Vice President - Business Development - CRM & BPO Solutions

This is role is for a German Group in CRM and BPO solutions

VP Solutions is responsible to establish, sustain and grow overall value proposition and will drive go-to-market strategy .He/She will serve as a key member of the Business Development team in helping to drive overall market and technical strategy. With 10-15 years of experience and specific background in running Presales /Solutions /Product Strategy in CRM / Analytics Product or Solution companies would be an apt fit.

Responsibilities :

- Develop plans and strategies for developing business and achieving the companys business goals

- Design, grow, and manage the presales and solutions teams

- Drive go-to-market strategy. Have the mandate to establish, sustain and grow market position in the Customer Experience domain.

- Understand the business and technical requirements of our enterprise customers and work closely with the internal development teams to guide the direction of our solution offerings.

- Defining packaged offerings combining Services, solution and products for our target market. Establishing off-shore based delivery competency (people, tools and processes) for packaged services and ensure SLAs driven service deliver.

- Provide leadership to the sales and marketing team, and counsel to the executive team, in implementing the sales objectives that reflect business goals

- Play a significant role in building key strategic distribution channels

- Manage sales forecasting, planning and budgeting processes

- Monitor customer, market and competitor activity and provide feedback to company leadership team

- Manage the marketing function to establish successful support, channel and partner programs

- A high degree of customer orientation, business solution design capability and commercial thinking is key for winning in this role.

- Work closely with operations to keep in check the clients' needs and have a proactive participation in the detection of technical opportunities to make the business grow to offer improvements in our solutions to the client.

Preferred Skills / Experience:

- Demonstrated success architecting the growth of the sales and marketing team

- Expert in the digital industry who understands and influences the marketplace.

- Excellent analytical, problem solving and networking skills

- Outstanding leadership, communication and interpersonal skills

- Experienced and seasoned public speaker

- Being capable of influencing a large team or multiple projects to achieve goals

- Highly creative and out of the box thinker; this is an emerging market

- Expertise in selling strategies and methodologies, strategic planning and execution, and expertise developing channel partners

- Pre-Sales expert who can drive sales opportunities to win and close deals and train others for success

- Credible and impactful leader with proven ability to develop teams

- Excellent employee motivation techniques

- A proven track record of performance excellence

- Effective oral and written communication skills

- Bring a strong passion for the mission, excitement for company, and pragmatism to the execution

- Willingness to travel moderately