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Key Account Manager at Mastermind Network
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Vice President - BPO Operations - Non Voice - Banking (11-17 yrs)
VP- Operations (Banking) - Non Voice
We are looking for Female candidates for BPO Operations for a Financial Services at Pune
Desired Candidate Profile
Experience : 12 +
Roles :
- Responsible for handling the whole mortgage operations and customer service delivery
- Handling a large number of team.
- Handles end to end processing for Banking Customers starting from Onboarding, Account maintenance, Closures & Customer Data operations.
- Managing process performance in line with agreed SLA and targets
- Experience with leading Financial Services BPOs/Large BPO setup
- Managing regulatory requirements, delivering Business initiatives, owning the key strategic priorities
Industry : Financial BPO / Call Centre
Functional Area : ITES, BPO, KPO, LPO, Customer Service, Mortgage or secure lending Operations
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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