- End-to-end responsible for delivery of all the projects from Bangalore office.
- Be able to provide manage and provide leadership to large delivery teams (at least 50 to 200) with revenue and gross margin targets
- Manage onsite-offshore engagement model
- Provide leadership and manage the delivery across accounts.
This would include:
a. Develop project requirements, SOWs, execution plans, project timelines, and other related materials for the management of deliverable.
b. Accountability on the overall health of the accounts - timeliness, quality, customer feedback
c. Managing customers at senior leadership levels and their expectations. Growing such customer relationships in value, customer satisfaction, revenue mix (jointly with the onsite team)
d. Explore and capitalize on opportunities to cross-sell and up-sell to existing clients
e. Support on new proposals/RFPs as required.
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