Vendor Manager - Payroll Team - FMCG

Responsibilities/Accountabilities :

- Manage and mange external vendor relations within Global Payroll Team.

- Perform as functional bridge amongst external vendors as well as internal stakeholders.

- Coordinate all vendor management tasks inclusive of working with external vendors and internal employees.

- Ensure enterprise-wide needs for due diligence, risk assessment and continuing vendor monitoring are being accomplished.

- Define performance SLAs with global partners at market level in line with strategy and manage service credit process.

- Devise objective models to assess global vendors' performance at global, regional or market level. Suggest proactive interventions for performance improvement in areas which perform below SLAs.

- Build strong governance with the global vendors to have regular connects at tactical as well as at strategic level.

- Strategize a consistent process across all global partners and work closely with communication lead to send a same messaging to each market irrespective of the global partner or payroll services agreed for the market.

Professional Qualifications/ Experience :

- At least 10-12 years of relevant Vendor Management experience and must have managed large-scale global partners supporting multiple countries in his/her previous roles.

- Interpersonal skills with the ability to work in a team-oriented environment, including cross- functional Project Teams involving members from Local Market, Finance, IT, Procurement as well as Global Payroll Team.

- Organizational skills and problem-solving skills

- Excellent Oral & written communication skills to effectively communicate to cross-functional and cross-cultural teams, Senior stake holders

- Knowledge with MSOffice Software applications including MS Project, Flow charts and Power Point.

- Project management certification a plus