Velocis Systems - Specialist - Customer Success

A trusted technical advisor for customers, working with CSM/SPM to help customers by providing technical guidance of solutions/products and would

- Virtually deliver accelerators and ATX (Ask-the-Expert) sessions to a diverse set of customers, tailoring deliverables and driving quantifiable business outcomes with scope and on-time engagement.

- Leverage domain specialization and expertise to expertly identify and proactively manage risk areas and customer expectations that could impact successful delivery

- Contribute to enterprise network solutions and offer improvement by providing feedback

- Inspire customers to make tactical and strategic deployment decisions

- Collaborate with Account teams, CS to improve customer adoption, address product concerns, and drive incremental growth

- Drive adoption and expansion of Cisco enterprise networking products by highlighting future opportunities, winning use cases, and relevant strategies to customers

Should have:

- Good Understanding of Networking Concepts (SDx)

- Knowledge of enterprise networking and experience in conducting training independently.

MCA / M.Tech with CCNA / CCNP / CCIE