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Vakilsearch - Operations Manager (5-11 yrs)
Roles and Responsibilities:
- Manage and optimize operations process workflow
- Plan and control change
- Manage quality assurance programmes
- Research and implement new technologies and alternative methods of efficiency
- Set and review budgets and manage cost
- Update job knowledge by participating in educational opportunities and reading professional publications
- Communicate customer issues with team-leads and devise ways of improving the customer experience, including resolving problems and complaints.
Skills Required:
- Leadership
- Conflict Management
- Decision-Making
- People Management
- Data-processing skills
- Delegation
- Stress tolerance
- Ongoing Process Audit
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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