Job Role : Inside Sales/Tele-calling Process Expert

Reporting to : CBO

Function : Business Development

Reported by : To be Decided

Job Summary :

End-to-end overhaul of the Sales Process, from refining scripts, identifying objections and building a very strong customer-oriented sales culture.

Job Description :

I Responsibilities and Accountabilities:

- Nurture, lead and develop the sales management and sales representatives into a high performing sales organization.

- Getting into the trenches to speak to customers and see what is preventing them from getting to - Yes- .

- Continuous learning and training using techniques like Challenger Sales, Customer Centric Selling, Target Account Selling, Think Like Your Customer, Closed Loop Selling, Accelerating the Sales Cycle.

- Building Playbooks & Building Scripts. Preparing the scripts for the Tele-sales and Inside sales process along with refinement.

- Building a data-driven Sales organization, with automated reports and intrinsic motivation in each sales team member.

- And most important of all, building a stellar sales culture.

Job Specifications :

Qualification(s): Any Graduate/Post Graduate

Experience :

- Nature of Experience: SaaS Selling / Solution selling experience is ideal.

- Demonstrated ability in sales training to convert prospects and close deals to help achieve sales quotas.

- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.

- Length of Experience: 10-15 years (not mandatory, if you are effective, diligent and a go-getter).

Skill Set & Personality Traits required:

- Great people person, and a real go-getter. When you talk, people should listen.

- Should have strong experience in Sales Training including Sales Optimization, and should prefer numbers to opinions every day of the week.

- Ideally, should have managed a contact center with telesales, outbound-inbound voice process, email sales and web chat services.

- Proven experience in all three channels of communication of Chat, Emails and Phones.

- Knowledge of techniques like BASHO to write better emails is a bonus.

- And finally, a - Do what it takes- approach to meet sales quota and facilitate future sales.

IV Cost to the company: As per Industry norms

V Location: Chennai

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