User Research &amp; New Product Strategy About Jodo : www.jodopay.com - Jodo is a mission-oriented early-stage fin-tech startup which is building a suite of carefully tailored financial products and delivery mechanisms to fulfill the aspirations and needs of middle-income households in urban India. - Jodo is started by three co-founders, who have a pedigreed education background (IIT/IIM) and relevant professional experience in financial services. More importantly, they come from a similar background as the customer segment they are serving, and have done extensive customer research to understand the needs of the customer. Jodo is backed by high-quality investors to realize this mission. Whats on offer? - Jodo aims to be a multi-product fintech platform that can offer products for various life-needs of the customer. We adopt a first-principles approach to crafting new financial products which is understanding the needs and aspirations of customers and structuring financial products backward from there. - Jodos first product is an innovative financing product to help middle-income households manage their school fee expense. We are looking to hire a core team member who can lead continuous user-research to understand customer needs, ideate new products based on research insights, and test viability of those products. This is a high-impact, critical role to craft the future product roadmap of the organization. Roles / Responsibilities : - Own and execute user research studies to build a deep understanding of the needs, aspirations and financial behavior of our target customer segment - Build a research repository - to make customer insights accessible and actionable by the broader team - Convert research insights to tangible financial product ideas and present that for discussion to the broader team - Collaborate with teams to test the viability of product ideas in the market - Build a user research team to execute the above activities &amp; broadly to drive the organization to be 'customer-centric' Requirements : - Relevant experience and/or understanding of financial services is highly desired - Hands-on experience in conducting user-research studies is a big bonus - Entrepreneurial mindset - the ability to take ambiguous requirements and work to get tangible results without too much handholding - This is an open-ended generalist role - ideal for people with experience in consulting, product management, working on new initiatives amongst others Intrinsics required : - Execution oriented the ability to get things done fast - Excellent problem solving skills - ability to think from first principles - Intellectual honesty - always seeking and stating truth irrespective of personal beliefs - Empathetic and passionate about understanding the customer segment &amp; mission-oriented - High sense of ownership - Personal growth and learning mindset

Bangalore

User Research & New Product Strategy Role - FinTech Startup 

User Research & New Product Strategy Role - FinTech Startup  ,Job Description for User Research & New Product Strategy Role - FinTech Startup  in Matrix Partners India in  Bangalore for (3-8) years of experience. Apply Now!

Job Description for User Research & New Product Strategy Role - FinTech Startup  in Matrix Partners India in  Bangalore for (3-8) years of experience. Apply Now!