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09/05 Surbhi Jain
Associate - HR at Urban Ladder

Views:2478 Applications:702 Rec. Actions:Recruiter Actions:98

UrbanLadder - Manager - Process Excellence (4-6 yrs) Premium

Bangalore Job Code: 1092566

Company Information :

A pioneer of quality furniture in India, Urban Ladder was founded in 2012 with a simple mission - to make a million homes beautiful. Since 2020, we have been a part of Reliance Retail and today, we are a one stop shop for all furniture and dcor products in India with over 30,000 products from 150 brands delivering across 3000+ pin codes. With an omni-channel presence in all major cities in India, we make exceptional furniture more accessible to people and continue to thrive, helping people create inspiring homes.

We are there to help our customers discover the joy of creating and build spaces that mirror who they are.

The UL Workplace : Magical Careers begin with great work that doesn't come with boundaries. Our people prefer to blaze a trail, instead of keeping the lights on. That's because whether it's sourcing, engineering, design, marketing, customer service or any of our teams; our work is always new, challenging and up-to-the-minute.

About the role:

As a Manager- Process Excellence, you will Responsible for driving continuous improvement initiatives in the organization by driving proactive improvement projects across various business functions.

Role and Responsibilities:

- Drive continuous improvement initiatives across processes and systems

- Work with process owners to analyse the processes and identify improvement opportunities.

- Improvement of operational metrics - costs, throughput, process efficiencies.

- Ensure that the processes are set up to achieve organization targets at scale.

- Define and measure process improvement KPIs for different teams, establish standards and bring in best practices Spearhead all IT and system related initiatives in area of Business.

- Implement processes and measures to ensure data integrity in the system.

- Interface with automation (internal or external) team to build scalable solutions to business problems.

Must have:

- 4-6 years of experience in process excellence post engineering from premium institute

- Excellent problem solving and analytical skills.

- Ability to think indicatively, analyse the existing processes, define new processes and design new requirements to the existing system.

- Stakeholder Management.

- Result Oriented, attention to details and ability to metricize and measure process lapses and errors.

- Ability to prioritize objectively in a fast-paced dynamic environment.

- Strong Project Management skills.

- Good Knowledge & Working Experience on Microsoft Tools - Advanced Excel, SQL,

Good to have:

- R, Python.

- Experience of working on system integration/implementation/automation related projects would be an added advantage.

- Certification in six sigma and lean principles is a plus.

Values of UL that will be Key to Excelling in this Role

- C - Customer Obsession

- H - Honesty and Transparency

- A - Action Orientation

- S - Stepping Up

- E - Efficiency

Women-friendly workplace:

Maternity and Paternity Benefits

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