Manager- R&D

Company Information:

- A pioneer of quality furniture in India, Urban Ladder was founded in 2012 with a simple mission - to make a million homes beautiful. Since 2020, we have been a part of Reliance Retail and today, we are a one stop shop for all furniture and dcor products in India with over 30,000 products from 150 brands delivering across 3000+ pin codes. With an omni-channel presence in all major cities in India, we make exceptional furniture more accessible to people and continue to thrive, helping people create inspiring homes.

- We are there to help our customers discover the joy of creating and build spaces that mirror who they are.

The UL Workplace: Magical Careers begin with great work that doesn't come with boundaries. Our people prefer to blaze a trail, instead of keeping the lights on. That's because whether it's sourcing, engineering, design, marketing, customer service or any of our teams; our work is always new, challenging and up-to-the-minute.

About the role:

- As a Manager- R& D, you will be responsible to use creative abilities and research methods to improve existing products based on industry trends and develop new products to meet the needs of the company's target market.

- You are expected to report on any technical product issues that are discovered during evaluation and manage product testing and trials, assessing the materials used, the efficiency of the process, and the effectiveness of the final product.

Role will include:

- Lead key projects with R&D to support business goals.

- Develop research programs incorporating current developments to improve existing products and study the potential of new products.

- Understand customer expectations on to-be manufactured products.

- Determine and execute improved technologies used by suppliers, competitors, and customers.

- Establish project goals and priorities by collaborating with Marketing and Operations.

- Transfer new technologies, products, and manufacturing processes into and out of the company.

- Research, design and evaluate materials, assemblies, processes, and equipment.

- Suggest training tools to enhance employee performance and skill development.

- Monitor team metrics and objectives ensuring meeting of goals.

- Document all phases of research and development.

- Manage customer relationships and perform RFP reviews, customer visits, and product testing.

- Establish and maintain testing procedures for assessing raw materials, in-process and finished products.

- Oversee complex research projects, analyze results and provide recommendations based on findings.

Must Have:

- Proven experience in a relevant role.

- A strong sense of creativity aids in the process of thinking of new product ideas and solving problems creatively.

- Great problem-solving skills.

- Ability to pay attention to details.

- Excellent leadership and managerial skills are also important.

- The ability to communicate well with customers, colleagues, and lower-level staff.

- Hands-on experience in managing or leading a team of employees.

- Ability to multitask efficiently and good at managing time.

- Good business sense.

Values of UL that will be Key to Excelling in this Role:

- C; Customer Obsession

- H; Honesty and Transparency

- A; Action Orientation

- S; Stepping Up

- E; Efficiency & Excellence

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