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12/01 Jasmeen Kaur
HR at Upgrad Education Private Limited

Views:587 Applications:97 Rec. Actions:Recruiter Actions:2

upGrad - Senior Admissions Counselor (3-9 yrs)

Mumbai Job Code: 1205552

Role Summary

We're looking for an Admissions Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Admissions Counselor you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles & Responsibilities :

- Responsible to manage & convert leads for versatile upGrad programs which are in collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.

- Providing in-depth information to prospective learners, this includes counseling through phone, email, chat and social media.

- Details pertaining to lead discussions & conversion should be updated real-time on CRM software

- Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.

- Handle Objections and Price Negotiation in order to generate Sales Revenue.

- Maintain effective communication till the time learner is onboarded

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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