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29/11 Kinshuk Shukla
HR at UpGrad

Views:704 Applications:193 Rec. Actions:Recruiter Actions:38

upGrad - Program Manager - International Business (4-6 yrs)

Mumbai Job Code: 1187057

About Us:

upGrad - started in 2015 - is a pioneer in the online education revolution, focused on powering career success for a global workforce of over 1.3 billion. It is one of the few Integrated LifeLongLearning Tech Companies in the world - spanning the college learner to the working professional from the age group of 18-60 years and across Undergrad courses, Campus & JobLinked Programs, Studying Abroad, short form to executive programs to Degrees, Masters and Doctoral - with a learner base of over 2 million across 50 countries and over 300 Univ partners & a robust enterprise business with a client base of 1000 companies worldwide. upGrad's Global Learning Engine rests on four pillars - (a) its large repository of original & owned content and IP - (b) its own best-in-class proprietary tech platform - (c) its high touch human led delivery service backed by coaches & mentors - and - (d) an 85% course completion track record, backed by a further 80% career outcomes guaranteed performance. Already termed Asia's higher EdTech leader it has offices in the UK, US, Middle East, India, Singapore & Vietnam and presence in many more countries.

Job Description:

Roles & Responsibilities:

Role : Design, launch and grow courses and verticals (comprising multiple courses) to meet aspiration of prospective learners and as a consequence grow revenue and achieve profitability.

The ideal candidate for this role is a leader of tomorrow who can lead and grow a category of ed-tech courses, by pre-empting market trends, understanding consumer preference and competitive landscape. The ideal candidate should have a strong foundational understanding of all aspects of business from product design, marketing, sales, finance and customer experience, and should be able to thrive, while working with multiple stakeholders to launch and grow disruptive courses.

What will you be doing: Work on every aspect of a course journey to make it grow and become profitable. From conceptualising to determining positioning, naming, competitive analysis, feature prioritization, experience, partnerships and external communications, you will help shape the voice of the customer.

Profile: Education: Bachelors or Masters/MBA from a Tier 1 University in India

Experience of:

Launching and managing end to end, consumer products or a category Identifying short term tactics and long term plans to develop a category. Otherwise plan and execute exit strategy for unsuccessful products. Collaborating with and managing external partners like universities, vendors and ensure mutual success. Has worked in a fast paced growing organisations


Strong foundational understanding of digital marketing, B2C sales, PnL and category management Positioning, pricing, promotions and course configuration to generate and capture demand


Analytical approach to determining consumer and industry trends to shape the portfolio Conducting customer interactions to understand and uncover personas, inhibitions and aspirations An out of the box thinker with a solutioning mind-set. Can deal with with new and vague problems Manage complex projects with moving timelines and dependencies Great at communication and managing multiple senior stakeholders


Will roll up their sleeves and get work done. Strong bias for action after meticulously planning Has appreciation of working with international peers and leaders Has demonstrated excellent ownership, planning and execution as an Individual Contributor

Women-friendly workplace:

Maternity and Paternity Benefits

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