Job Title : Unit HR Head, Jaipur

Department : HR

Location/Unit : Jaipur

Key Relationships : All HODs, Unit Head, Training team, Corporate HR and Finance teams, external consultants

Main Objective of the Role : Oversee the implementation of all HR processes and policies in the hospital, maintain a harmonious employee relations environment and provide for the required infrastructure for the smooth functioning of the hospital. Since it is a new hospital, will be the chief culture catalyst and will be responsible for shaping an ecosystem of transparency, patient experience and clinical excellence.

Key Responsibilities, to be implemented through the Unit HR Team :

a. Recruitment & Joining :

- As per the Manpower Plan, ensure recruitment of the required number of manpower as per the requisition received in a timely and cost effective manner.

- Manpower Budgeting & Planning

- Oversee the implementation of the entire recruitment process, which includes short listing applications, conducting interview at the initial level and coordinating interview for final selection. The process also includes dealing with various types of recruitment sources such as Job Portals, Placement Agencies and Newspapers

- Timely release of list of all open positions at the unit to all employees for inviting internal applications as well as referrals from outside.

- Ensure building & up keep of In house data bank of medical as well as non-medical profiles

- Issue the letter of intent to selected candidates; get the pre- employment medical check-up done for the prospective employee.

- Complete all the joining formalities of the new joinee in a timely and accurate manner.

- Coordinate with the Bank, for opening of Bank Account of the new joinee.

b. Performance Appraisal & Talent Management :

- To complete the performance appraisal process of the employee's.

- Coach and train managers to adopt to a Digital eco system

- Enable managers to hold critical conversations and provide regular performance feedback

- Identify Hi Pots and enable Business Heads to map careers for them

- Map talent as per 9 box grid and implement IDPs, with Corporate HR help

c. Training & Development :

- Plan, Co-ordinate and Deliver the Induction program for new joinees

- Prepare, propose, circulate and implement the Training calendar. Monitor the compliance to the calendar by all departments and escalate any deviations to the same.

- Develop various training modules and delivery of those to different sections of employees

- Plan and Co-ordinate various training programs to different sections of employees

- Identify training needs of employees by various methodologies

- Process papers and co-ordinate for external training programs, conventions and conferences

- Oversee the training/summer placement/internships/projects undertaken by students from various professional colleges

- Maintain training records and MIS for submission.

- Monitor compliance to the annual training budget.

d. HR Operations & Employee Services :

- Oversee the smooth, accurate and timely processing of salary credits for all employees.

- Oversee the preparation of salary inputs based upon attendancerecords.

- Monitor Team for

- Co-ordinating with Corporate Office and Finance Department for timely salary processing, submission of tax declarations, saving's proof of employees to the Finance Department.

- Full and final process for all exits and act as an integral part of the Full and Final Settlement vide preparing full and final inputs of all resignees (on rolls, retainers, and transfer cases).

e. Employee Climate Management :

- Review and monitor the Workplace Culture and Climate of the hospital unit and take corrective action as necessary

- Maintain discipline in the organization's working. Take up disciplinary action in situations where required.

- Organize events, occasions and celebrations (15th August, festivals etc) at the hospital in terms of planning for the events, getting budgetary approval and organizing the same.

- Prepare and release timely organizational announcement for new joinees

- Build a high energy, transparent and compassionate culture and service experience capability, befitting the world class infrastructure of RBH

- Proactively seek guidance from Facility Director / HR Head on any issue which pertains to the HR Climate of the unit

f. Statutory Compliances :

- Oversee the preparation and issuance of letters like warning, termination, resignation acceptance, experience.

- Conduct employee grievance resolution sessions on a periodic basis and ensure that all employee issues are resolved in a timely and satisfactory manner.

- Monitor team for statutory compliance requirements including PF, ESI,Labour stc.

g. HR Analytics :

- Oversee the preparation of different kinds of MIS Reports on weekly, fortnightly and monthly basis.

- Monitor Employee Cost as a % of revenue on a monthly basis

- Validate strategic hires basis Doc business cases

- Monitor the HR Health of the Unit through regular reviews and tracking of relevant metrics

Major Job Qualifications / Specific Skills :

Required Education : 2 year full time MBA Human Resources from a standard B grade Institute

Preferred Education : MHA or its equivalent

Experience : 10 - 15 years of relevant Business HR experience in service industry

Knowledge and Specific Skills : Substantial knowledge of HR practices, OD interventions, PMS and Talent and statutory compliance

Required Critical Behavioral Competencies :

- Passion for Excellence

- Results Orientation

- Coaching Empowerment & Team

- Development

- Communication Skills

- Customer Focus

- Risk Taking

- Integrity & Ethics

- Building Relationships & Partnerships

- Leadership & Influencing

- Strategic Thinking & Execution

- Planning & Organizing

- Problem Solving and Decision Making

- Functional Expertise

- Negotiation

Female candidates preferred.

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