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Talent Acquisition Manager at Unicommerce
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Unicommerce - Key Account Manager - Enterprise Product Support (4-10 yrs)
Salary Offered : 8-15 LPA
Responsibilities :
- Manage a portfolio of High Value Enterprise Accounts
- Develop Customer First Approach in team to understand customer pain points
- Collaborate with Cross functional Teams such as Product management and Tech team to deliver standard or custom made solutions for client requirements.
- Develop in depth understanding of the Unicommerce product and solve every day queries of your team and train them to better equipped to solve client issues
- Demonstrate outstanding interpersonal and communications skills
Skills and Requirements :
- Work experience in managing High Value Enterprise Clients
- Working in a startup or a consulting firm
- The candidate should have demonstrated ability to collaborate and build strong relationships with customers especially at the Key decision maker levels
- The candidate must have managed and mentored team in some previous role
- Have a firm grasp of technology and the ability to learn every detail of a product to help to troubleshoot and creatively solve problems.
- Strong project management skills with a proven ability to estimate, plan and effectively execute and control projects to deliver agreed upon scope on time within budget
- This person needs to have a customer focused mindset, and should be able to drive a team towards efficiency and customer satisfaction.
- Experience in a SaaS firm is a plus
- Understanding of SQL and APIs is a must
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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