Description : - Identify, develop, and implementation of strategies related to CRM operational efficiencies and improvements. - Contribute to the development of the sales team's internal tools, processes and procedures, and tracking metrics. - Has some latitude in decision-making and acts independently to determine methods and procedures on new initiatives. - The position plays a critical role in fostering healthy communication flows inside and outside the team ensuring a strong voice is represented with all interested and affected parties. - Operate as the day-to-day point of contact for internal stakeholders and key function heads. - Ensure that issues and related escalations are managed to resolution efficiently across the organization. Primary functions include but are not limited to : - CRM Operations management (lead distribution, vendor mgmt.) - MIS (building performance dashboards, running analytics, incentive calculation) - Dialer function management Requirement : - 5+ years of experience in a similar role. - Prior experience in CRM platforms such as LeadSquared & Salesforce. - Should have handled a team of 5-10 people. - Should be comfortable working in a high-pressure; deadline-driven role.

Bangalore

Unacademy - Senior Manager - Sales Operations 

Unacademy - Senior Manager - Sales Operations  ,Job Description for Unacademy - Senior Manager - Sales Operations  in Unacademy in  Bangalore for (4-10) years of experience. Apply Now!

Job Description for Unacademy - Senior Manager - Sales Operations  in Unacademy in  Bangalore for (4-10) years of experience. Apply Now!