Ujjivan Finance - Manager - Credit - Rural Business

Job Description- Manager - Credit(Rural Business)

Job Summary :

- The credit manager position is accountable for designing & implementation of robust credit policy and process for Rural business and managing the execution of technology driven credit underwriting process.

Roles and responsibilities :

Policy management :

- Design credit policies for all Rural business loans - Agriculture Loan, Diary loans, Kisan Credit Cards, Farmer Finance etc.

- Understanding of the underlying risks associated with the segment to design the Policy and Processes

- Regular review and updating of the policy

- Monitor credit granting process and ensure adherence to the laid down policies & procedures

- Conduct periodic credit reviews with regional underwriting teams

- Keep track of policy deviations and measure the performance of such loans

- Review portfolio performance with a business team for policy changes

Internal process :

- Design and standardize Credit appraisal memos and other documents

- Suggest approval guidelines for exceptional cases recommended by credit staff

- Define negotiable terms for different products of the rural business

- Define the documentation required for secured and unsecured loans for the segment

Field visits :

- Travel to different business geographies to understand the business challenges, customer needs, and credit assessment qualities

- Interact with customers & understand their business and requirements

- Conduct market research for the products and study competitors

Operations :

- Consistently review and identify redundant processes for elimination. Ensure process & policy change initiatives optimize the turnaround time for customer service delivery

- Ensure credit decision making at regions are accurate and within defined TAT

Cross-functional coordination :

- Manage relations with credit reporting agencies, LOS/LMS providers, verification agencies and RCUs

- Manage relationships with regional credit functions, business,productand collection teams.

- Coordinate with audit, legal, vigilance, operations and customer service team for matters relating toruralbusiness.

Portfolio management :

- Regularly monitor delinquencies / early mortality/ nonstarters accounts. Design portfolio based early warning signals to contain credit risk.

- Monitor late payments and bounce charges collections. Ensure charges creation in a system and oversee the charges waiver process.

- Review of a portfolio with respect to delinquency/losses/fraud on the portfolio by monitoring Flow Rates and net Credit Losses.

- Work with collections team to contain credit losses timely

Learning & Performance :

- Keep abreast of the changes in the industry and recommend suitable policy and process changes to management.

- Ensure that all credit staff and branch staff are updated on the policy and process changes.

- Ensure timely authorization of approval authorities and manage Approval grid

EDUCATION & QUALIFICATIONS :

- MBA / Post-graduation or Equivalent preferably in AgriBusiness management or Rural Management.

- 8 + years of experience product live experience in Agriculture and Livestock loans, Kisan Credit Card, Mortgage loans, Farmer Finance, Warehouse finance. At least 2 years in Credit Policy management and underwriting role required.

- Preferred Languages: English, Hindi, and proficiency in one regional language.